工作经验：1-3年

工作性质：全职

最低学历：本科

管理经验：不要求

职位月薪：面议

招聘人数：1人

工作地点：北京

职位类别：投资/理财服务

发布日期：2013-10-14

职位描述

RESPONSIBILITIES

- To provide highest level of services to customers and answer their enquiries related to card product acquisition, usage or account maintenance

- To perform card acquisition application fulfillment function on application form completeness checking, customer identity verification and follow up with credit card centre/internal departments on application processing

- To perform card servicing role to assist customers on plastic collection, account maintenance, repayment and other related requests

- To proactive cross sell card to walk in customers when branch sales are engaged with other customers

- To work with Cash Officer and Card Plastic Custodian to handle customer instant card issuance request and follow up with credit card centre throughout the whole process till plastic embossed and delivered to customer

- Be responsible to deliver the latest card program details and other product information to the branch

- Be responsible to do all application tracking and reporting

- Be responsible for all card related administrative tasks compliance control activities

- To perform tasks requested by supervisor or branch manager

KEY REQUIREMENTS

- High Integrity

- University graduate with 2-3 years' work experience in banking or customer service field

- Knowledge of branch functions and operations, security and control policies and procedures preferable

- Able to work under pressure

- Detail oriented, independent and proactive worker

- Excellent interpersonal and communication skills

- Sales and service oriented, passionate and initiative

- Fluent in both oral and written English

- Good PC skills especially MS Excel and MS Word

公司介绍 该公司其他职位

花旗银行（中国）有限公司

公司地址：上海市浦东新区花园石桥路33号花旗大厦28-35层

公司规模：1000-9999人 | 公司性质：外商独资 | 公司行业：金融/银行/投资/基金/证券/期货

About Citi China

Citi first established an office in China in May 1902, in Shanghai. Today Citi is the leading foreign bank in China, offering a broad product range. On 2nd April, 2007, Citibank (China) Co., Ltd. was officially launched as one of the first foreign banks locally incorporated in China. On 23rd April, 2007, Citibank (China) Co., Ltd. became one of the first foreign banks to offer RMB services to Chinese residents.

Citi currently has branches and sub-branches in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chengdu, Hangzhou and Dalian, operating and offering corporate banking business as well as consumer banking business. With operations in more than 100 countries around the world, Citi is one of the most global foreign banks in China.

关于花旗中国

花旗在中国的历史可追溯至一九零二年五月。花旗是中国领先的外资银行，为客户提供广泛的金融产品。2007年4月2日，作为首批成功转制本地法人银行的外资银行，花旗银行（中国）有限公司正式成立；2007年4月23日，花旗银行（中国）有限公司成为首批正式对中国境内公民开展人民币业务的外资银行之一。

目前，花旗分别在北京、上海、广州、深圳、天津、大连、成都、杭州、南京、长沙、贵阳和无锡设有分支行,开展企业银行业务和零售银行业务。花旗在全球100多个国家开展业务，是中国最具全球性的外资银行之一。

Our business is expanding rapidly and we are looking for highly qualified, ambitious individuals wishing to progress to the highest levels of their personal career development in Citibank.

We provide challenging and rewarding career opportunities with the vacancy:

联系方式

公司名称：花旗银行（中国）有限公司

公司地址：上海市浦东新区花园石桥路33号花旗大厦28-35层

公司主页：http://www.citibank.com

申请职位请登录http://special.zhaopin.com/bj/2011/hq031438/job.html

更多信息请查看北京市银行招聘考试网